Involving the user in the project development process will leads to a greater chance of project success. Listen to the user’s requirements is the first and possibly most important step in this process. You must know what the user wants and what they expect. The user involvement should not end after this point.
The user should be involved throughout the project. As milestones are completed, user feedback should be gained and improvements made with insight gained from them. Also during the analysis phase it may help to observe how the user will use the envisioned system. This will help you understand how they would like to have their system function.
Involving the user also gives them a sense of worth and they feel like they have a stake in the project. With their stake in the project they are more likely to assist in the project development. Overall, once the project is completed you can both share in the success and maintain good working relationships.
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